Anonymity by default
Clients are case numbers, not names. Add a name field only if you and the client want one.
By default, every client in your my-cbt portal is identified by an anonymous case number (for example, P41A913). No name. No email shown to the case file. Their session times, worksheets, notes, and Kudos all attach to the case number.
Why we made this the default
Anonymity reduces friction. CBT relies on clients writing down thoughts they wouldn’t write down anywhere else, and a name at the top of the page makes that harder. Therapists using my-cbt have reported large jumps in homework completion after switching from named files to anonymous ones.
It also draws a clean line: the data in your portal is tied to a number, not to an identifiable person. If you ever export, share, or back up the portal data, the export carries the number, not the name.
When to add a name
Some clients want their name on their record. You can turn the name field on per client. The name lives only in your database, on your domain. We never see it either way.
What this means for compliance
Anonymous-by-default makes most data-protection regimes much easier to comply with. The records inside your portal are not personal data until you choose to attach a name to them. That decision is yours and the client’s.